Generally we see challenges that pop up on occasion Along with the inverters, but can work to fix that somewhat rapidly.
Irrespective of whether you do Have a very roof leak, damaged roof tiles, a slipped slate, blocked or leaking gutters or want an entire new roof technique you've got arrive at the best place, we possess the specialist facts to search out a solution to the roofing problems.
Right after put in the undertaking supervisor stored in contact to advise on Web meter relationship and closing completion of put in which included technique activate. System is Performing for 10 months and creation is greater than quoted. I most certainly have/will/would advise Direct Electrical power Photo voltaic!... browse much more
30 times later i was despatched additional instruction on how to correctly start off the system. after they cashed my checks i couldn''t obtain a response to a number of e-mail with regards to the status of my SRECS. For a corporation I just paid $30k I would be expecting a lot better services. Just terrible!... examine more
I also recognized the value originally quoted was $4k lessen than the price on my put in arrangement without having justification everywhere. Has any individual else skilled this?... go through a lot more
Solar installed a few yr and ½ back. Revenue persons have been Totally excellent. Their offering place was that they are an area Enterprise and we will get the most beneficial assistance readily available. Nonetheless, as soon as we paid out for installation, the corporation closed their doorways in California and our nightmares started. We happen to be looking ahead to more than six months to get somebody to setup an extender, which literally took them 10 minutes, so we could possibly get an internet connection to our photo voltaic.
If you may be sure to mail an e mail to firstname.lastname@example.org with all your Speak to details then I'll have the capacity to search for your account and do the job to provide a suitable resolution. Many thanks
After placing the get I haven't been equipped to obtain a reaction pertaining to a possible set up date. The squirrels have rebuild and Astrum won't solution cellular phone calls, voice messages, electronic mail inquiries... read through a lot more
From income to installation, Everybody at Direct Electricity Photo voltaic was a satisfaction to operate with. Every thing occurred in time and as expected. Still waiting to check out how uncomplicated it is to offer my SRECs.... read extra
An established contractor really should be able to present a company tackle, mobile phone, and e-mail. A long term company tackle is an indication of the stable enterprise.
All work specifications and prices must be provided in writing. Proven organizations with sturdy economical stability usually don't demand a deposit. Deposits are popular, be wary of any contractor requesting a lot more than one/three of the price of the venture.
Although the set up went smoothly (nobody to the crew experienced a great deal time with Astrum), the following customer service to the multiple unsuccessful microinverters has become dismal.
We apologize for just about any problems you are dealing with connected with an installation day for the panel guards. So we may perhaps escalate your inquiry to our operations staff, are you able to please e-mail details@astrumsolar.
Could you give 0 stars? Originally known as eight months back for repairs for our solar panels which have been underneath entire warranty. Have termed six times because. I are apologized to, explained to I used to be next in line for repairs, explained to I could be reimbursed for shed Electricity, and so on.